You can often find answers to your questions in Airwall help. If you still need help, check here for help getting support.
Check these Knowledge Base articles for solutions to common issues.
Help with issues trying to connect or configure Airwall Agents.
Overviews and demos for the Tempered Airwall Solution.
Connect your mobile or laptop to Airwall to get access to protected resources.
Provision and manage Airwall Edge Services and devices, monitor activity, and install updates.
Successfully deploy and configure the Airwall solution and revolutionize security on your network.
Download firmware, software, and hotfixes by version, and see release notes for versions.
You can often find answers to your questions in Airwall help, or by logging in to your Support account and searching the knowledge base articles. If you still cannot find what you are looking for, you can contact support for help.
You do not need to reinvite a device to the network once you have upgraded your Airwall Agent. When you update, it retains the previously-configured settings and profiles.
Most Android devices will not use Cellular if either Wifi or Ethernet is available. If you want to set your Preferred Network to Cellular, most devices require that you enable Mobile data always active in your device's Developer options.
The macOS Airwall Agent may lose access to the macOS keychain following an update to 2.2. If this occurs, use the procedure below to resolve the issue
How to update your Airwall Agent by platform. For Windows, macOS, and Linux, download the latest version from content/topics/downloads_latest.html.
Help with issues trying to manage an Airwall secure network.
Help with issues trying to deploy an Airwall secure network.
Troubleshoot issues in an Airwall secure network.
You can print PDF copies of any topic by clicking the print icon at the top right of any topic.
Glossary of Airwall components.
Supplementary information that may be useful in managing or deploying the Airwall Solution.
