Cellular failover or intermittent connectivity on a 100g Airwall Gateway (before v1.12.5)
If you have configured your Airwall Gateway with DHCP, failover between cellular or WiFi to a wired connection in versions previous to v1.12.5 may not work correctly.
If you experience any of the following issues, you need to update your Airwall Gateway:
- Long latency when failing over between cellular or WiFi to a wired connection.
- An incorrect IP address is displayed for the Airwall Gateway after failing over.
- Intermittent packet loss between trusted endpoints after a successful failover.
Solution
Update the Airwall Gateway firmware to v1.12.5 or v2.0.1, available from the Firmware section of this site. If you want to update to a much later version, see How to Update from Older Versions or contact Customer Success.