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Manage Airwall™
Provision and manage Airwall Edge Services and devices, monitor activity, and install updates.
Manage Devices and Airwall Edge Services
Set up tags, groups, and Smart Device Groups to help you manage the devices connected to your Airwall secure network.

Video Overview and Demos
Overviews and demos for the Tempered Airwall Solution.
Connect to Airwall™
Connect your mobile or laptop to Airwall to get access to protected resources.
Manage Airwall™
Provision and manage Airwall Edge Services and devices, monitor activity, and install updates.
- The Conductor Dashboard
  The Conductor Dashboard gives you a quick view into the health and state of your Airwall secure network, showing you activity and alerting across the entire network.
- Changing My Conductor Preferences
  Change your Conductor password, theme and other options from your Preferences page.
- Customizing the Conductor
  You can customize the Conductor login screen and emails sent from the Conductor for your business.
- Search in the Conductor
  The Conductor supports searching by full text search or by expressions using the Conductor Query Language. Searching by expression is available in the search boxes on the Overlays, Devices, Airwalls, People, and Dashboard pages. Search results show in real time as you add search terms or expressions.
- Manage People
  Manage Conductor admins and people connecting to your Airwall secure network with laptops and mobile devices.
- Manage Devices and Airwall Edge Services
  Set up tags, groups, and Smart Device Groups to help you manage the devices connected to your Airwall secure network.
  - Lock an Airwall Edge Service
    Lock an Airwall Edge Service so only system administrators can edit it.
  - See Airwall Edge Service Information and Status
  - Manage Airwall Gateways remotely with Airshell
    Use the Airshell command line to run diagnostic and configuration commands directly from the Conductor for online Airwall Gateways and for the Conductor.
  - Manage Cloud Airwall Gateway Virtual Machines
    You can do several management tasks for the virtual machines that host cloud Airwall Gateways from the Conductor.
  - Disconnected Mode – Reduce Conductor traffic from Airwall Agents
    Reduce the traffic from Airwall Agents connecting to your Conductor by setting up disconnected mode. In disconnected mode, Airwall Agents connect to your Conductor at intervals – between 10 minutes and 12 hours (720 minutes) – to get updates when people are not actively using the connection.
  - Manage and organize with Tags
    Use tags to manage and organize your Airwall secure network. You can tag most things in the Conductor.
  - Creating standard device groups
    Put devices into device groups so you can manage them as a group. If you want to create a smart device group where devices are automatically added if they match rules, see content/topics/sdg_overview_sdgs.html.
  - Managing devices dynamically with Smart Device Groups
    Use Smart Device Groups to simplify the creation and management of large groups of devices. Dynamically add devices to a group by defining rules to create a Smart Device Group. Rules can match criteria such as organizational hierarchy, geographic location, or network domain. When you create a Smart Device Group, any new devices that match the rules you defined are added to the group automatically.
  - Create Airwall Edge Service groups
    If you are managing a large number of Airwall Edge Services, you can create Airwall groups in the Conductor to simplify administrative tasks.
  - See MAC address OUI (Manufacturer) Information for Devices
    The MAC address OUI (organizationally unique identifier) column shows the manufacturer names for your devices, determined from their MAC address.
  - Manage Overlay Networks in Streamlined View
- Monitor Activity and Connections
  Monitor activity and connections to your Airwall secure network with Conductor Event monitoring and alerting.
- Update your Conductor and Airwall Edge Services
  The maintenance section provides information about various tasks you may need to perform to keep the platform up-to-date, such as updating firmware and replacing equipment.
- Back Up your Conductor and Airwall Edge Services
- Conductor and Airwall Edge Service PCI Compliance
  The Airwall Conductor and Airwall Edge Services are compliant with PCIDSS guidelines and Payment Card Industry (PCI) data security standards. The Airwall Solution provides secure transport of logs, firewall rules creation and reporting, retention of activity logs, and audit reporting of system configuration changes.
- Setting up intrusion prevention
- Creating an AirProxy WebSocket relay certificate
  The AirProxy WebSocket relay feature requires the use of a TLS (SSL) certificate as a prerequisite for use. To create a certificate, complete the following steps:
Deploy Airwall™
Successfully deploy and configure the Airwall solution and revolutionize security on your network.
Software Downloads and Release Notes
Download firmware, software, and hotfixes by version, and see release notes for versions.
Get Support
You can often find answers to your questions in Airwall help. If you still need help, check here for help getting support.

Manage Devices and Airwall Edge Services

Set up tags, groups, and Smart Device Groups to help you manage the devices connected to your Airwall secure network.

Lock an Airwall Edge Service
Lock an Airwall Edge Service so only system administrators can edit it.
See Airwall Edge Service Information and Status
Manage Airwall Gateways remotely with Airshell
Use the Airshell command line to run diagnostic and configuration commands directly from the Conductor for online Airwall Gateways and for the Conductor.
Manage Cloud Airwall Gateway Virtual Machines
You can do several management tasks for the virtual machines that host cloud Airwall Gateways from the Conductor.
Disconnected Mode – Reduce Conductor traffic from Airwall Agents
Reduce the traffic from Airwall Agents connecting to your Conductor by setting up disconnected mode. In disconnected mode, Airwall Agents connect to your Conductor at intervals – between 10 minutes and 12 hours (720 minutes) – to get updates when people are not actively using the connection.
Manage and organize with Tags
Use tags to manage and organize your Airwall secure network. You can tag most things in the Conductor.
Creating standard device groups
Put devices into device groups so you can manage them as a group. If you want to create a smart device group where devices are automatically added if they match rules, see Managing devices dynamically with Smart Device Groups.
Managing devices dynamically with Smart Device Groups
Use Smart Device Groups to simplify the creation and management of large groups of devices. Dynamically add devices to a group by defining rules to create a Smart Device Group. Rules can match criteria such as organizational hierarchy, geographic location, or network domain. When you create a Smart Device Group, any new devices that match the rules you defined are added to the group automatically.
Create Airwall Edge Service groups
If you are managing a large number of Airwall Edge Services, you can create Airwall groups in the Conductor to simplify administrative tasks.
See MAC address OUI (Manufacturer) Information for Devices
The MAC address OUI (organizationally unique identifier) column shows the manufacturer names for your devices, determined from their MAC address.
Manage Overlay Networks in Streamlined View

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