Configure Email Settings

If you are a member or manager of an Overlay network, you can set up the Conductor to send email notifications when specific events occur there. There are three steps involved: Add your email settings for the Conductor to send email, add emails to receive notifications, and turn on or off notifications.

v3.0 and later

  1. Add email settings for the Conductor to set the email address the Conductor sends notifications from.
    1. Go to Settings > Services > Email Server and select Edit Settings.
      If you do not see it as a choice, select Add service and select Email Server.
    2. Make sure Enable is On (green with the bubble to the right).
    3. Enter the settings for the email you want Conductor notifications to come from.
    4. Under Prefix for subject line, enter a prefix for the Subject of the emails, if desired. For example, enter Airwall Alerts.
    5. Select Configure.
    6. Once email settings have been configured, go to Settings > Services > Email Server and then select Send test email… to verify that the settings are valid.
  2. Add emails to receive notifications:
    1. In the Conductor, go to People.
    2. Select an existing person, or Add a Person.
    3. Under Alert email trigger level, select the alert level of notifications for that person to receive.
  3. Add the person to the Overlays for which you want them to receive notifications:
    1. Go to Overlays, and create or select an Overlay.
    2. On the right, open the People tab, and select Update.
    3. For the person you want to add to the Overlay, click the column to make them a Viewer or Editor of the Overlay.
    4. Select Close.

Before v3.0

  1. Add email settings for the Conductor. This sets the email address the Conductor sends notifications from.
    1. Go to Settings > Email Server and click Edit Settings.
    2. Click Enabled.
    3. Enter the settings for the email you want Conductor notifications to come from.
    4. Under Prefix for subject line, enter a prefix for the Subject of the emails, if desired. For example, enter Airwall Alerts.
    5. Click Save.
    6. Once email settings have been configured, go to Settings > Email Settings and click Send Test Email… to verify that the settings are valid.
  2. Add emails to receive notifications:
    1. In the Conductor, go to People.
    2. Select an existing person, or Add a Person.
    3. Under Alert email trigger level, select the alert level for that person to receive notifications.
  3. Add the person to the Overlays that you want them to receive notifications for:
    1. Go to Overlays, and create or select an Overlay.
    2. On the right, under People, click Update.
    3. For the person you want to add to the Overlay, click the column to make them a Member or Manager of the Overlay.
    4. Click Close.