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Airwall help be invisible - you can't hack what you can't see
Airwall help be invisible - you can't hack what you can't see
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  1. Home
  2. Deploy Airwall™

    Successfully deploy and configure the Airwall solution and revolutionize security on your network.

  3. Security Notices, Advisory Notices, and Product Bulletins

    Go here for important information on known issues, end-of-life notices, and other product updates.

  4. Product Bulletins

    The following is a complete list of our active product bulletins.

  • Connect to Airwall™

    Connect your mobile or laptop to Airwall to get access to protected resources.

  • Manage Airwall™

    Provision and manage Airwall Edge Services and devices, monitor activity, and install updates.

  • Deploy Airwall™

    Successfully deploy and configure the Airwall solution and revolutionize security on your network.

    • Get Started with the Airwall Solution

      Get started with the Airwall solution.

    • Deploy an Airwall secure network

      Learn how to deploy the Airwall solution, connect devices, set up overlays, configure device trust, and give people access to your Airwall secure network.

    • Integrate Third-party Services

      How to integrate the Airwall Solution with third-party services.

    • Diagnostics and Troubleshooting

      There are various tools available on our platform to help you diagnose problems you may encounter.

    • Security Notices, Advisory Notices, and Product Bulletins

      Go here for important information on known issues, end-of-life notices, and other product updates.

      • Security Notices

        Check this page for the latest security updates for Tempered products. They are listed by year.

      • Advisory Notices

        The following is a complete list of our active advisory notices.

      • Product Bulletins

        The following is a complete list of our active product bulletins.

        • Software support end of life for versions 2.1.x and earlier

          Tempered is announcing our intent to end support for software versions 2.1.x and earlier on March 31, 2022.

        • Linux OS End of Support

          Amazon Web Services and Azure cloud providers have announced that they will no longer support Ubuntu16 and Centos7 Linux servers that are reaching the end of support by their providers.

        • Platform end-of-life for Airwall Gateway/ HIPswitch 100 series

          Tempered announces the End of Life schedule for the Airwall Gateway/HIPswitch 100 series platforms.

        • 201912-PB12: Multiple-spoke HIPswitch Deployment Tunnel Issues

          Hotfix available for tunnel issues in multiple-spoke (over 16) Hub-and-Spoke deployments.

        • Platform end-of-life for HIPswitch 300 series

          Tempered announces the End of Life schedule for HIPswitch 300 series platforms.

        • Tempered Networks harmonized tariff codes and country of origin

        • 201904-PB6: Software end of life for 1.12.6 and earlier

        • 201904-PB3: IF-MAP protocol deprecated

        • 201808B-001: HIPswitch 100/250 2.1.3 Patch

        • 201805B-001: Verizon modem firmware update

          Verizon is rolling out an upgrade to their towers that has a known issue with the modem used in the HIPswitch 250.

    • Airwall API

  • Tempered Software Downloads and Release Notes

    Download firmware, software, and hotfixes by version, and see release notes for versions.

  • Knowledge Base (KB) Articles

    Check these Knowledge Base articles for solutions to common issues.

  • Get Support

    You can often find answers to your questions in Airwall help. If you still need help, check here for help getting support.

Product Bulletins

The following is a complete list of our active product bulletins.

For pre-2.1.x advisories and bulletins, please see pre-2.2.3 Advisory Notices and Product Bulletins.

  • Software support end of life for versions 2.1.x and earlier
    Tempered is announcing our intent to end support for software versions 2.1.x and earlier on March 31, 2022.
  • Linux OS End of Support
    Amazon Web Services and Azure cloud providers have announced that they will no longer support Ubuntu16 and Centos7 Linux servers that are reaching the end of support by their providers.
  • Platform end-of-life for Airwall Gateway/ HIPswitch 100 series
    Tempered announces the End of Life schedule for the Airwall Gateway/HIPswitch 100 series platforms.
  • Multiple-spoke HIPswitch Deployment Tunnel Issues
    Hotfix available for tunnel issues in multiple-spoke (over 16) Hub-and-Spoke deployments.
  • Platform end-of-life for HIPswitch 300 series
    Tempered announces the End of Life schedule for HIPswitch 300 series platforms.
  • Tempered Networks harmonized tariff codes and country of origin
  • Software support end of life for versions 1.12.6 and earlier
  • IF-MAP protocol deprecated in IDN 2.2
  • Important Patch for HIPswitch-100 and HIPswitch-250 running version 2.1.3
  • Important HIPswitch 250 Verizon modem firmware update
    Verizon is rolling out an upgrade to their towers that has a known issue with the modem used in the HIPswitch 250.

Go to: Airwall Teams help or pre-2.2.3 Tempered HIPswitch Help.

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