Troubleshoot a HIPswitch by using packet capture
Packet capture is one of several diagnostic tools that you can use to facilitate troubleshooting a HIPswitch. The Conductor offers several diagnostic capabilities and you can learn about the others by using the links near the bottom of this article.
- Go to HIPswitches, open one from the list, and go to Diagnostics.
- Begin packet capture by clicking Start Packet Capture and then stop packet capture by clicking Stop Packet Capture.
Once the packet capture .pcap file has been created, you will be provided a download link to the file. The .pcap file is a standard format file that can be viewed with an application such as Wireshark.