Related logs and errata

There are always a dynamic set of data points that Tempered Customer Success may need to solve a problem outside of what the Conductor can capture. The most common items they may ask for are listed here:

General

• Network Diagrams
• Network Device Configs (Firewalls/Routers/Switches)
• Device lists

Windows

• Windows System Event Logs
• Windows Application Event Logs
• setupAPI logs:
• Tempered Program Files