Connect with an iOS Airwall Agent

How to connect to an Airwall secure network with a iOS Airwall Agent.

Connect to the Airwall secure network

Open the iOS Airwall Agent, and under Profile, tap the slider to slide to the right to connect.

Manage Profiles

  • To create a new profile, From the menu, tap Profiles. Tap + to add a new profile.
  • To switch profiles, tap the Profile tab, tap the profile you want to switch to. If you are asked if you want to disconnect and switch to the profile selected, tap Yes.

    Note: If the profile you want is displayed, it’s the Active profile.
  • To edit an existing profile, From the menu, tap Profiles, tap Edit, and select a profile to edit.
  • To delete a profile, touch the profile name, slide right to left and tap Delete.

Find your device ID

If you’re still not connected, you may need to provide your device ID to the administrator for your Airwall secure network.

  1. In the iOS Airwall Agent, switch to and connect the profile you want to use.
  2. Tap the Info tab at the bottom of the page. The Device ID to provide to your Airwall secure network administrator is on this page.

Check your Connection

Open your iOS Airwall Agent. Check that:
  • Under Profile, the correct profile is open, and that the slider is to the right and green.
  • Under Status, both Connected to Conductor and Connected to Devices are solid green.

    This example shows that you're connected to the Conductor and Devices.

    Connection status

A Grey dot means no connection or not connected.

Disconnect from the Airwall secure network

Open the iOS Airwall Agent, and under Profile, tap the slider to slide to the left to disconnect.