Connect with an Apple (OSX and macOS) Airwall Agent
How to connect to an Airwall secure network with an OSX/macOS Airwall Agent.
Connect to the Airwall secure network
, and select Start Airwall.Manage Profiles
, and then select Configure to open the Configure page.- To create a new profile, From the menu, select
Configure, and click the plus (+)
. - To switch profiles, If the profile you want has a solid green dot to
the left, it’s already the Active profile. If it doesn’t, select the profile
you want to use, select the gear or triple dot icon (depending on your
version) below the profile list, and select Make
Active. The Agent disconnects and then connects with the new
profile. This can take a few minutes.
- To edit an existing profile, Select a profile to edit, edit the details on the right, then select SAVE.
- To delete a profile, Select it and below the list, click -.
Find your device ID
If you’re still not connected, you may need to provide your device ID to the administrator for your Airwall secure network.
- Open the macOS Airwall Agent.
-
In the macOS top bar, click the Tempered
shield , and then select Configure.
- Select the profile you are using to connect to the Airwall secure network.
-
On the right, under Device ID is the information you
need to provide to your Airwall secure network administrator.
Check your Connection
- In the macOS top bar, look for the status dot next to the Tempered
shield :
- No dot or green dot: Connected to the active profile.
- Dark grey dot: Service stopped.
- Red dot: No connection.
- Purple dot: In Disconnected mode (connected to resources but not the Conductor.) See Sync an Airwall Agent or Server in Disconnected Mode
- Select the shield icon and select Configure to see which profile is active on the Airwall Configuration page (shown by the green dot):
Disconnect from the Airwall secure network
, and select Stop Airwall.