Connect with an Apple (OSX and macOS) Airwall Agent

How to connect to an Airwall secure network with an OSX/macOS Airwall Agent.

Connect to the Airwall secure network

In the macOS top bar, select the Tempered shield Tempered shield icon, and select Start Airwall.

Manage Profiles

To manage your profiles, start the macOS Airwall Agent, click the Tempered shield Tempered shield icon, and then select Configure to open the Configure page.
  • To create a new profile, From the menu, select Configure, and click the plus (+) Plus to add and minus to remove profiles.
  • To switch profiles, If the profile you want has a solid green dot to the left, it’s already the Active profile. If it doesn’t, select the profile you want to use, select the gear or triple dot icon (depending on your version) below the profile list, and select Make Active. The Agent disconnects and then connects with the new profile. This can take a few minutes.

    Windows Airwall Agent Configure page

  • To edit an existing profile, Select a profile to edit, edit the details on the right, then select SAVE.
  • To delete a profile, Select it and below the list, click -.

Find your device ID

If you’re still not connected, you may need to provide your device ID to the administrator for your Airwall secure network.

  1. Open the macOS Airwall Agent.
  2. In the macOS top bar, click the Tempered shield Tempered shield icon, and then select Configure.
  3. Select the profile you are using to connect to the Airwall secure network.
  4. On the right, under Device ID is the information you need to provide to your Airwall secure network administrator.
    Device ID on the macOS Airwall Configuration page

Check your Connection

There are two ways to check your connection:
  • In the macOS top bar, look for the status dot next to the Tempered shield Tempered shield icon:
  • Select the shield icon and select Configure to see which profile is active on the Airwall Configuration page (shown by the green dot):

Disconnect from the Airwall secure network

In the macOS top bar, select the Tempered shield Tempered shield icon, and select Stop Airwall.