Connecting with an Apple (OSX and macOS) Airwall Agent

• To create a new profile, From the menu, select Configure, and click the plus (+) .
• To switch profiles, If the profile you want has a solid green dot to the left, it is already the Active profile. If it does not, select the profile you want to use, select the gear or triple dot icon (depending on your version) below the profile list, and select Make Active. The Agent disconnects and then connects with the new profile. This can take a few minutes.

  

  Note: In v3.2.3 and later you can switch between Conductors from the drop down menu in the Tempered shield without opening the Configure page.
  
  
  
  
  
• To edit an existing profile, Select a profile to edit, edit the details on the right, then select SAVE.
• To delete a profile, Select it and below the list, click -.

If you are still not connected, you may need to provide your device ID to the administrator for your Airwall secure network.

• In the macOS top bar, look for the status dot next to the Tempered shield :
  • No dot or green dot: Connected to the active profile.
  • Dark grey dot: Service stopped.
  • Red dot: No connection.
  • Purple dot: In Disconnected mode (connected to resources but not the Conductor.) See Syncing an Airwall Agent in disconnected mode
• Select the shield icon and select Configure to see which profile is active on the Airwall Configuration page (shown by the green dot):