License a Conductor and HIPservices in an Isolated Environment

To license a Conductor and HIPservices in an Isolated environment (also commonly called a dark or offline environment), you need to take a few additional steps.

To license an Isolated Conductor

  1. On the Tempered Networks Conductor Provisioning page, where it’s asking for a voucher code, enter the voucher you received when you purchased the Conductor.
  2. Click Enable secure offline sync.
  3. Click Export encrypted package.
  4. Save the exported package on the Conductor, and copy the package to a USB drive or other removeable device.
  5. Mail the package to support@tempered.io for licensing.
  6. When Customer Support sends you your encrypted licensing package, download it to a USB drive.
  7. Click Import encrypted package (you may need to click Enable secure offline sync again to show the page), select the package you downloaded, and click Import.
  8. After the package is opened and finished processing, your Conductor is licensed, and will move to the Log In page.

Follow the steps from starting at Log In and Configure in Deploy a Physical Conductor.

To provision and license Isolated HIPservices

  1. In the licensed Isolated Conductor, open Settings, and go to the Licensing page.
  2. If you have a license voucher, Add HIPservice Licenses to the Conductor. If you don’t have a license voucher, contact sales@tempered.io to get one before continuing.
  3. Under Secure offline Conductor, select Enabled to enable offline licensing.
  4. Install the HIPservices you want to license and connect them to the Conductor. For more information, see Connect HIPswitches to the Conductor.
  5. Under Provisioning Requests, select the check boxes for the HIPservices you want to provision, and under the Actions dropdown, click Grant.
  6. Click Export encrypted package, and click Save.
  7. Mail the package to support@tempered.io for licensing.
  8. When Customer Support sends you your encrypted licensing package, download it.
  9. In the Conductor, on the Licensing page, click Import encrypted package
  10. Select the package you downloaded, and click Import.
  11. After the package is opened and finished processing, your HIPservices are provisioned. They should reconnect to the Conductor and appear in your HIPservices list as unmanaged.
  12. Click the drop down on the HIPservice you want to license, and click Manage HIPservice.