Set up Conductor high availability

To configure Conductor High Availability (HA), you must first complete the initial setup for both Conductors.

Configure the master Conductor

After you have completed initial setup on both Conductors, configure the master Conductor.
  1. Log in to the Conductor you want to designate as the master.
  2. In Settings under Conductor High Availability, click Edit Settings.
  3. Select Master in the Role drop-down menu and fill in the fields as follows:
    • Local replication IP address - Enter the IP address of the network adapter on the master Conductor that will be used to replicate the data to the standby Conductor.
    • Peer Device ID - Enter the Device ID of the standby Conductor. To locate this ID, log in to the standby Conductor, go to the Settings tab, under Configuration, copy the Conductor Device ID, and paste it into this field on the master Conductor.
    • Peer replication IP address - Enter the IP address of the network adapter on the standby Conductor to use to stream the replication data with the master Conductor.
    • HA master IP address 1 - Enter the IP address of the master Conductor network interface that HIPswitches use to connect to the master Conductor.
    • HA master IP address 2 (Optional) - If the master Conductor is configured with two network interfaces enabled, enter the IP address of the second network interface of the master Conductor that HIPservices use to connect to master.
    • HA standby IP address 1 - Enter the IP address of the standby Conductor network interface thatHIPswitches should connect to if the master Conductor is unavailable.
    • HA standby IP address 2 (Optional) - If the standby Conductor is configured with two network interfaces enabled, enter the IP address of the second network interface of the standby Conductor that HIPservices should connect to if the master Conductor is unavailable.
  4. Once configured, click Save. It may take several seconds to save the master configuration.

Configure the standby Conductor

Note: The standby Conductor inherits the configuration data of the master via the replication process, which erases any existing data on the standby during initial configuration.
Note: For HA pairing, you must have an open port 5432 for Conductor HA communications. For a cloud Conductor, you need to open Port 5432 in the cloud provider security group. For a physical Conductor, you must open port 5432 on your firewall.
Once a master Conductor is in place, you are ready to configure the standby.
  1. Log in to the Conductor you will use as standby.
  2. In Settings under Conductor High Availability, click Edit Settings.
  3. Select standby in the Role drop-down menu and fill in the fields described above for the master Conductor.

After you enter these configuration settings, the standby Conductor connects to the master and initializes data replication. The replication can take a significant amount of time, depending on the number of HIPservices in the master Conductor database and the network bandwidth available.

Note: After the setup is complete, you may have to re-authenticate.

Once the standby Conductor reboots, it returns you the Settings page where it now shows as running in standby mode.

Note: In Settings for both the master and standby Conductor, the Conductor High Availability section now displays a line indicating if the Conductor is master or standby, and the Replication Status displays Streaming.