Create a support bundle from the Conductor

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Create a support bundle from the Conductor
To facilitate customer troubleshooting, Customer Support may request a Conductor support bundle

Create a support bundle from the Conductor

To facilitate customer troubleshooting, Customer Support may request a Conductor support bundle

To create a Conductor support bundle

Go to Settings, click Support Functions, and select Download a Conductor support bundle. The Conductor creates a support bundle and provides it as a downloadable file.
Download the support bundle file and send to Customer Support support@tempered.io.

Customer Support can then analyze this encrypted support bundle.

Note: You can also download the most recent Conductor support bundle from the following URL:https://<conductor-ip-address>/support/support_bundles/sc-support-bundle.