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Airwall help be invisible - you can't hack what you can't see
Airwall help be invisible - you can't hack what you can't see
    1. Home
    2. Manage Airwall™

      Provision and manage Airwall Edge Services and devices, monitor activity, and install updates.

    3. Manage People

      Manage Conductor admins and people connecting to your Airwall secure network with laptops and mobile devices.

    4. Connect People's Devices to your Airwall secure network

      Choose your device to install an Airwall Agent or Server.

    5. Install Airwall Agents

      Select your device for detailed installation instructions.

    • Video Overview and Demos

      Overviews and demos for the Tempered Airwall Solution.

    • Connect to Airwall™

      Connect your mobile or laptop to Airwall to get access to protected resources.

    • Manage Airwall™

      Provision and manage Airwall Edge Services and devices, monitor activity, and install updates.

      • The Conductor Dashboard

        The Conductor Dashboard gives you a quick view into the health and state of your Airwall secure network, showing you activity and alerting across the entire network.

      • Changing My Conductor Preferences

        Change your Conductor password, theme and other options from your Preferences page.

      • Customizing the Conductor

        You can customize the Conductor login screen and emails sent from the Conductor for your business.

      • Search in the Conductor

        The Conductor supports searching by full text search or by expressions using the Conductor Query Language. Searching by expression is available in the search boxes on the Overlays, Devices, Airwalls, People, and Dashboard pages. Search results show in real time as you add search terms or expressions.

      • Manage People

        Manage Conductor admins and people connecting to your Airwall secure network with laptops and mobile devices.

        • Manage Conductor Admins

          Create accounts and people groups in the Conductor to manage the administrators who access your Airwall Conductor and your overlay networks and devices.

        • Import people using a CSV file

          Add many local users to the Conductor at one time by importing them in bulk. You export a .csv file as a template or with current users, edit it, and then import it back into the Conductor..

        • Remove people in bulk

          You can delete users in bulk from the People page.

        • Restrict network access for Windows Airwall Agents users (Lockdown mode)

          You can configure Windows Airwall Agents to run in Lockdown mode, which restricts access to network resources not explicitly allowed by Conductor trust policy.

        • Connect People's Devices to your Airwall secure network

          Choose your device to install an Airwall Agent or Server.

          • Connect People’s Devices with Airwall Invitations

            Airwall Invitations greatly simplify the steps required to add people’s mobile phones, tablets, and computers to your Airwall secure network.

          • Connect People as Remote Access Users

            You can create a remote access user to give a person access to your Airwall secure network using an Airwall Agent. You can integrate with an LDAP user database, or add OpenID Connect authentication providers as shown in content/topics/auth_openid_connect_intro_2.html#auth_openid_connect_intro.

          • Connect People's Devices with Activation Codes

            Connecting people's devices with Activation Codes is similar to using Airwall Invitations. The only difference is you distribute the Activation Code or Codes yourself rather than automatically sending emails.

          • Check Status of People Onboarding

            You can check the status of people onboarding using Activation Codes or Airwall Invitations in the Conductor.

          • Check Remote Sessions

            You can check the status of Airwall Agent remote sessions in these ways:

          • Install Airwall Agents

            Select your device for detailed installation instructions.

            • Installing and configuring a Windows Airwall Agent
            • Installing and configuring an Apple (OSX and macOS) Airwall Agent

              If you have received an email or activation code, see content/topics/connect_setup_deets.html. If you need to install and configure manually, follow these instructions. You must be an administrator of the computer to install and configure the Airwall Agent.

            • Installing and configuring an Apple iOS Airwall Agent

              If you have received an email or activation code, see content/topics/connect_setup_deets.html. If you need to install and configure manually, follow these instructions. You can get the Airwall Agent for iOS from Apple's App Store.

            • Installing and configuring an Android Airwall Agent

              If you have received an email or activation code, see content/topics/connect_setup_deets.html. If you need to install and configure manually, follow these instructions. You can get the Airwall Agent for Android from the Google Play Store. Once installed, you configure a profile on the Airwall Agent to link to the Airwall secure network.

            • Installing and configuring an Airwall Linux Agent

              Complete the following steps to install and configure an Airwall Linux Agent. You can get the Airwall Linux Agent for your Ubuntu, Centos, or Fedora Linux server from your Airwall invitation email, the administrator for your Airwall secure network, or from content/topics/downloads_latest.html. Once installed, you configure a profile on the Airwall Agent to link to the Airwall secure network.

          • Allow an Airwall Agent to access your Airwall secure network

          • Manage Airwall Agents through an MDM (Mobile Device Management) solution

            If you are using an MDM solution to manage devices for your organization, you can push installation and configuration of Airwall Agents to your managed devices.

          • Walkthrough - Onboard people to your Airwall secure network with User Authentication

            How to set up global user/password authentication for Airwall Agents connecting to your Airwall secure network.

          • Troubleshoot the Airwall Agent and Airwall Linux Agent

        • Customize People's Access to your Airwall secure network with People Groups

          Using people groups, you can control what the people in the group can see and use on the Conductor, including cloud providers, Airwall Gateways, and Overlay networks and resources.

        • Set up a People Group

          Set up a people group to make it easier to manage the people accessing your secure network.

        • Set up User Authentication

          How to set up user authentication for your Airwall secure network.

        • Set Times Authenticated Users can Access the Secure Network

          Specify or restrict what days and times authenticated users can log in to access resources on your secure network by setting up Access Windows.

      • Manage Devices and Airwall Edge Services

        Set up tags, groups, and Smart Device Groups to help you manage the devices connected to your Airwall secure network.

      • Monitor Activity and Connections

        Monitor activity and connections to your Airwall secure network with Conductor Event monitoring and alerting.

      • Update your Conductor and Airwall Edge Services

        The maintenance section provides information about various tasks you may need to perform to keep the platform up-to-date, such as updating firmware and replacing equipment.

      • Back Up your Conductor and Airwall Edge Services

      • Conductor and Airwall Edge Service PCI Compliance

        The Airwall Conductor and Airwall Edge Services are compliant with PCIDSS guidelines and Payment Card Industry (PCI) data security standards. The Airwall Solution provides secure transport of logs, firewall rules creation and reporting, retention of activity logs, and audit reporting of system configuration changes.

      • Setting up intrusion prevention
      • Creating an AirProxy WebSocket relay certificate

        The AirProxy WebSocket relay feature requires the use of a TLS (SSL) certificate as a prerequisite for use. To create a certificate, complete the following steps:

    • Deploy Airwall™

      Successfully deploy and configure the Airwall solution and revolutionize security on your network.

    • Software Downloads and Release Notes

      Download firmware, software, and hotfixes by version, and see release notes for versions.

    • Get Support

      You can often find answers to your questions in Airwall help. If you still need help, check here for help getting support.

    Install Airwall Agents

    Select your device for detailed installation instructions.

    Once you've installed an Airwall Agent, see Connecting to an Airwall secure network.

    • Installing and configuring a Windows Airwall Agent
    • Installing and configuring an Apple (OSX and macOS) Airwall Agent
      If you have received an email or activation code, see Linking my Airwall Agent to an Airwall secure network. If you need to install and configure manually, follow these instructions. You must be an administrator of the computer to install and configure the Airwall Agent.
    • Installing and configuring an Apple iOS Airwall Agent
      If you have received an email or activation code, see Linking my Airwall Agent to an Airwall secure network. If you need to install and configure manually, follow these instructions. You can get the Airwall Agent for iOS from Apple's App Store.
    • Installing and configuring an Android Airwall Agent
      If you have received an email or activation code, see Linking my Airwall Agent to an Airwall secure network. If you need to install and configure manually, follow these instructions. You can get the Airwall Agent for Android from the Google Play Store. Once installed, you configure a profile on the Airwall Agent to link to the Airwall secure network.
    • Installing and configuring an Airwall Linux Agent
      Complete the following steps to install and configure an Airwall Linux Agent. You can get the Airwall Linux Agent for your Ubuntu, Centos, or Fedora Linux server from your Airwall invitation email, the administrator for your Airwall secure network, or from Latest firmware and software. Once installed, you configure a profile on the Airwall Agent to link to the Airwall secure network.

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