Airwall Connectivity Tools

Conductor diagnostics include several tools for checking and troubleshooting connectivity.

Connectivity checker

Checks device to device connectivity.

Go to: Visibility > Connectivity checker

For more information, see Connectivity checker


Connectivity tool showing checks and recommendations

Local device connectivity

Checks that the devices protected by an Airwall Gateway can be reached from the Airwall Gateway.

Go to: Airwalls > Diagnostics > Check connectivity > Local device connectivity

This tool checks that the devices protected by an


Local device connectivity section of Check Connectivity

Airwall peer connectivity

Checks if peer Airwalls (Airwall Edge Services that have trust with this Airwall Edge Services) respond to direct pings and HIP messages (not using a relay).

Go to: Airwalls > Diagnostics > Check connectivity > Airwall peer connectivity


Airwall peer connectivity section of the Check connectivity

Relay probes

Checks the suitability of the relays that an Airwall Gateway has access to, using relay probe connection data. The score indicates each relay's suitability, with lower scores indicating more suitable relays.

Go to: Airwalls > Diagnostics > Check connectivity > Relay probes


Relay probes section of Check Connectivity

Ping Single IP Address

Pings a specific IP address or hostname over a specific overlay or underlay port group, helping you determine where connectivity issues are happening.

Go to: Airwalls > Diagnostics > Check connectivity > Ping single IP address


Ping a single IP address section of Check Connectivity

Traceroute

Gives the traceroute to a specific IP address or hostname over a specific overlay or underlay port group. The traceroute maps the paths data packets take to their destination, and can show you where a failure is occurring.

Go to: Airwalls > Diagnostics > Check connectivity > Traceroute


Traceroute section of Check Connectivity