Connect an Airwall Gateway with Diag mode

You can manually point an Airwall Gateway to the Conductor URL, depending on your model.

Note: For additional information about manually configuring a URL, see the Platform Guide for your Airwall Gateway model.
  1. Connect Port 1 of your Airwall Gateway to a network with access to your Conductor.
  2. Configure a computer to use DHCP to obtain an IP address and netmask.
  3. Connect the computer to port 2 of the Airwall Gateway.
  4. Power up the Airwall Gateway.
  5. Place the Airwall Gateway in Diagnostic mode. Use the display screen, if present, or follow the instructions in the Platform Guide for your model. The status LED will display a fast, steady blink pattern in Diagnostic mode.
  6. In your web browser, navigate to to connect to the Diagnostic mode user interface. It may take a minute for the computer to connect.
  7. In General Settings, select Edit Settings.
  8. On the Edit Airwall Conductor Hostname or IP Setting page, click the Plus (+) sign.
  9. In the Host box, enter your Conductor URL or IP address.
  10. Click Submit.
  11. Click Check to check your connection to the Conductor.
    If you get a "Connection failed" message, it doesn’t necessarily mean the connection has failed. If it’s yellow, it means unprovisioned, and unlicensed, therefore unable to connect to the Conductor.
    Tip: Ping the Conductor IP from the Airwall Gateway to make sure it can reach the Conductor.
  12. Reboot the Airwall Gateway. Click Settings (gear) icon in the top-right corner of the window, and then click Reboot.
    Note: You can also reboot turning theAirwall Gateway off and back on.

    When the Airwall Gateway comes back online, it contacts the Conductor to request provisioning. To continue, see Provision and License Airwall Edge Services.

You can now: