Related logs and errata

There are always a dynamic set of data points that Tempered Customer Success may need to solve a problem outside of what the Conductor can capture. The most common items they may ask for are listed here:


  • Network Diagrams
  • Network Device Configs (Firewalls/Routers/Switches)
  • Device lists


  • Windows System Event Logs
  • Windows Application Event Logs
  • setupAPI logs:
  • Tempered Program Files