Do a packet capture for a Conductor

Packet capture is one of several diagnostic tools that you can use to facilitate troubleshooting an Conductor.

How to get a packet capture

  1. In the Conductor, go to Settings > Diagnostics > Network troubleshooting tools.
  2. Begin packet capture by selecting Start Packet Capture.
  3. Do what you were doing when your issue occurred.
  4. Stop the packet capture by selecting Stop Packet Capture.

    The Conductor creates a packet capture .pcap file. When it's finished, you get a download link to the file. The .pcap file is a standard format file that can be viewed with an application such as Wireshark.